Helping others live life more fully
We are not just caregivers, we are good friends, hand-holders, great listeners, and advocates for those we serve. Working with us means becoming all these and more.
The three pillars that guide how we care
Every act of care begins with empathy. Whether you’re helping with daily activities, offering words of affirmation, or simply being present, empathy is what makes the work meaningful, for families and for you.
Families count on us to show up, always. You’re that bridge — your consistency and reliability bring peace of mind to those we serve, reminding them they can trust us every single step of the way, and every day.
Excellence is our North Star at Novence. This should become second nature to you as you work because your dedication ensures that care goes beyond routine and becomes something meaningful.
Your work matters, so does your growth
At Novence, your work isn’t just a role, it’s part of who you are. We let your strengths, skills, and personality shine because no two individuals are the same. From day one, we’ve got your back: with a streamlined system that empowers you to deliver care with ease and confidence, ongoing training that supports your growth, and a team that cheers you on at every turn.
You belong here,
with us
At the heart of our work is the bond between our staff and the people we serve. If you bring empathy, reliability, and the willingness to grow, you already have what it takes.
Here are the qualifications and skills we value in our hiring process:
- Physical & drug test (where applicable)
- Internal background checks
- Mandatory trainings
The recognition you deserve
Our “Above & Beyond” Award recognizes caregivers and staff who consistently embody Novence’s commitment to care, dignity, and trust. Recipients of this award are celebrated for:
Delivering exceptional, personalized care that exceeds expectations
Demonstrating empathy, patience, and respect in every interaction
Upholding Novence’s core values of dignity, trust, and excellence
Taking initiative to solve challenges creatively and improve the care experience
Ready to join the Novence team?
It’s time to make a difference and touch lives every day.
Have questions? We’ve got answers
How frequently do you pay caregivers?
Caregivers are paid bi-weekly, helping you manage your finances with consistency and ease.
What type of schedule can I expect at Novence?
At Novence, we value flexibility. Caregivers can select from full-time, part-time, or 12-hour shifts (3 consecutive days per week)—giving you the ability to balance work and personal life while making a meaningful difference in the lives of those you serve.
What hands-on training do I need to be a caregiver?
At Novence, we welcome caregivers from all backgrounds and levels of experience. Every caregiver receives hands-on training to confidently assist older adults and individuals with disabilities in their daily activities. For those supporting clients with dementia or other age-related conditions, we provide specialized training to ensure compassionate, skilled care that meets the highest standards.
What mandatory initial training do I need to be a caregiver?
All caregivers must complete mandatory initial training before being certified to work with individuals in need of care. This ensures every caregiver is prepared to provide safe, compassionate, and high-quality support from day one.
DODD Initial Training Requirements:
- • Initial Training Course: Complete an 8-hour initial training via the Ohio Department of Developmental Disabilities (DODD) MyLearning web portal.
- • CPR and First Aid: Complete the required CPR/First Aid training.
ODA Initial Training Requirements: Complete 76 hours of mandatory training through the Ohio Department of Aging (ODA). The first-time training must be done with a licensed trainer; subsequent annual refreshers can be completed online through the DODD portal.
ODA Requirements for Transportation Services: Caregivers providing transportation must complete mandatory ODA training before they are certified to serve individuals requiring transportation.
- • Initial Training Course: Complete an 8-hour initial training via the Ohio Department of Developmental Disabilities (DODD) MyLearning web portal.
What mandatory annual training do I need to be a caregiver?
Caregivers must complete ongoing annual training to maintain certification and ensure continued high-quality care.
DODD Requirements: Complete 8 hours of annual training online via the DODD MyLearning web portal.
ODA Requirements: ODA annual refresher training can be completed online through the DODD web portal.
Transportation Services: Caregivers providing transportation must complete ODA annual training to remain eligible.
Do I need to own a car to be hired as a caregiver?
No, owning a car is not required to join our team. Caregivers can use reliable public transportation for commuting, and many roles do not involve driving. However, if your role includes assisting clients with errands, appointments, or social outings, you must have a valid driver’s license and a clean driving record. In these cases, a company vehicle will be provided.
Can I request time-off from work when I need to?
Yes. At Novence, we understand the importance of rest, family, and personal time. Caregivers can request unpaid time off, and we coordinate with a qualified substitute caregiver to ensure clients continue to receive the care they need while you take the time you require.
What are the benefits of joining Novence
When You Join Our Team, You’ll Enjoy:
- Flexible Schedules: Work when it fits your life and commitments.
- Competitive Pay: Receive fair, reliable compensation, including overtime and holiday pay, for the meaningful work you do.
- Career Growth & Training: Access ongoing training programs to build your skills and prepare for advancement. We’re committed to supporting your growth in a positive, empowering environment.
- 24/7 Care Team Support: You’re never alone—our team is available around the clock to provide guidance, answer questions, and support you in your caregiving role.
- Additional Benefits: Enjoy paid holidays, referral bonuses, and paid training opportunities, including CPR/First Aid. Where applicable, earn DODD Medication Administration certifications (Med I, Med II, Med III) to enhance your skills and advance your career.
- Flexible Schedules: Work when it fits your life and commitments.